
When this happens...
New contact Arrives

Automatically do this!
Create Project
List Invited Projects
Archive Project
Activate Project
Delete Project
List Archived Projects
List Projects
Create Tasklist
List Tasklists
Create Task
List Tasks
Activate Task
Finish Task
Update Task in Freelo
Delete Task
List Subtask
Create Subtask
Create Comment
List Comments
Create Work Report
List Work Reports
List Issued Invoices
Get a Issued Invoice Details
Mark Invoice as Invoiced
Invite Users to Projects
List Users
List Files
List Notifications
List Events
List States
List Custom Fields Types
List Custom Filters
Move Task to Task List
Add Labels to Task
Remove Label From Task
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggered when a new task is created in a project.
Triggered when a project is created.
Runs when work report is updated
Runs when comment is updated.
Runs when a task is updated.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and Freelo accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Freelo (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Freelo. This includes choosing which data fields go into which fields of Freelo, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Freelo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Freelo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreFreelo is a comprehensive project management and team collaboration tool designed to streamline workflows, enhance productivity, and facilitate seamless communication among team members. It offers features such as task management, time tracking, file sharing, and project planning, making it an ideal solution for businesses and teams looking to improve their project execution and collaboration efforts.
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