Connect Tiledesk and GitLab to Build Intelligent Automations
Choose a Trigger
When this happens...
New contact Arrives
Choose an Action
Automatically do this!
Find Project Merge Requests
Find All Merge Requests
Create a Commit
Create Merge Request
Create Branch
Add Note to Merge Request or Thread
Find Group Merge Requests
Create Issue
Add Note To Issue
Ready to use Tiledesk and GitLab automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Commit
Triggers when a commit is made on a specified project.
Merge Request Review Request
Triggers when you are requested to review a merge request.
New Job Event
Trigger for a specified job event in a project.
New Issue Comment
Triggers when a new comment is made on an issue in the selected project.
New Project Merge Request Event
Triggers on an open, merge, or close merge request event.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Know More About Tiledesk and Gitlab Integrations
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Frequently Asked Questions
To start, connect both your Tiledesk and GitLab accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in GitLab (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in GitLab. This includes choosing which data fields go into which fields of GitLab, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and GitLab typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and GitLab. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreAbout GitLab
GitLab is a comprehensive DevOps platform that provides source code management, CI/CD pipelines, and project management tools, enabling teams to collaborate efficiently on software development projects.
Learn More
