Connect Tiledesk and GMass
Integrate Tiledesk with GMass to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Unsubscribe to GMass when New contact Arrives in Tiledesk
Remove Email Address From Campaign in Gmass when New contact Arrives in Tiledesk
Send a Transactional Email in Gmass when New contact Arrives in Tiledesk
Get Account Information from GMass when New contact Arrives in Tiledesk
Create a Contact in Tiledesk when Email Opened in GMass
Popular Tiledesk + GMass flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
GMass
Automatically do this!
Add Unsubscribe
Remove Email Address From Campaign
Send a Transactional Email
Get Account Information
Add Unsubscribe to GMass when New contact Arrives in Tiledesk
Use this flowRemove Email Address From Campaign in Gmass when New contact Arrives in Tiledesk
Use this flowSend a Transactional Email in Gmass when New contact Arrives in Tiledesk
Use this flowGet Account Information from GMass when New contact Arrives in Tiledesk
Use this flowCreate a Contact in Tiledesk when Email Opened in GMass
Use this flowSend Message to Conversation in Tiledesk when Email Opened in GMass
Use this flowInvite a team member to Tiledesk when Email Opened in GMass
Use this flowCreate saved reply in Tiledesk when Email Opened in GMass
Use this flowCreate tag in Tiledesk when Email Opened in GMass
Use this flowCreate support request in Tiledesk when Email Opened in GMass
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and GMass.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Email Opened
Triggers when an email is opened.
Email Clicked
Triggers when a link in an email is clicked.
Email Bounced
Triggers when an email bounces.
Email Replied
Triggers when an email that is sent as part of a campaign receives a reply.
Email Sent
Triggers when an individual email is sent as part of a campaign. This is not the trigger for transactional emails.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About GMass
GMass is a powerful email marketing tool that integrates with Gmail to enable users to send mass emails, create email campaigns, and track their performance. It is designed to help businesses and individuals streamline their email marketing efforts directly from their Gmail account.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and GMass accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and GMass as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach GMass. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in GMass, and a separate workflow where GMass triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and GMass. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and GMass integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
