Connect Tiledesk and Heltar
Integrate Tiledesk with Heltar to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Campaigns in Heltar when New contact Arrives in Tiledesk
Create or Update Client in Heltar when New contact Arrives in Tiledesk
List All Attributes from Heltar when New contact Arrives in Tiledesk
Update Attribute in Heltar when New contact Arrives in Tiledesk
Send Templates hold through Heltar when New contact Arrives in Tiledesk
Popular Tiledesk + Heltar flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
Heltar
Automatically do this!
List All Campaigns
List All Clients
List All Templates
Create or Update Client
Fetch Client Messages
Send Text Message hold
List All Attributes
Create Attribute
Update Attribute
Remove Attribute
Send Templates hold
Create Template hold
Send Private Message
Set Chat to Open or Closed
Toggle Bot Responses
Unassign Employees from a Client
Update an Employee’s Role
Create Employee Account
Delete an Employee
Retrieve Role Permissions
Get Business Profile
Toggle Automatic Chat Assignment
Fetch WhatsApp Commerce Catalog Settings
Update Catalog Settings
Toggle Read Receipts
Delete Convobot Session
Fetch Template Analytics
Set Custom Domain for Redirection
Delete Template
List All Campaigns in Heltar when New contact Arrives in Tiledesk
Use this flowCreate or Update Client in Heltar when New contact Arrives in Tiledesk
Use this flowList All Attributes from Heltar when New contact Arrives in Tiledesk
Use this flowUpdate Attribute in Heltar when New contact Arrives in Tiledesk
Use this flowSend Templates hold through Heltar when New contact Arrives in Tiledesk
Use this flowCreate Template hold in Heltar when New contact Arrives in Tiledesk
Use this flowSet Chat to Open or Closed in Heltar when New contact Arrives in Tiledesk
Use this flowToggle Bot Responses in Heltar when New contact Arrives in Tiledesk
Use this flowUnassign Employees from a Client in Heltar when New contact Arrives in Tiledesk
Use this flowUpdate an Employee’s Role in Heltar when New contact Arrives in Tiledesk
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and Heltar.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Client Is Created
Runs when a new client is created.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About Heltar
Heltar is a cutting-edge platform designed to revolutionize the way businesses manage their operations and enhance productivity. With a focus on seamless integration and user-friendly interfaces, Heltar provides tools and solutions that cater to various business needs, ensuring efficient workflow management and improved collaboration.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and Heltar accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Heltar as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heltar. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Heltar, and a separate workflow where Heltar triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Heltar. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Heltar integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
