
When this happens...
New contact Arrives
Automatically do this!
Find Contact
Create Contact
Unsubscribe Contact
Create List
Update List
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Trigger when contact is subscribed to a list.
Trigger when contact is unsubscribed from a list.
Triggers when a new message received.
Triggers when a contact is created.
Triggers when a contact is updated.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and iContact accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in iContact (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in iContact. This includes choosing which data fields go into which fields of iContact, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and iContact typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and iContact. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreiContact is an easy-to-use email marketing platform that will help you start growing your business and stay connected with your customers.
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