
When this happens...
New contact Arrives

Automatically do this!
Create Lark Sheet
Search a Group Chat in Lark
Search a Lark Base
Search Lark Calendar Event
Search a Lark Docs
Search a Lark File
Create New Lark Calendar Event
Create New Lark Document
Create New Lark Folder
Search a Lark Sheet
Search a Lark Slide
Search a Lark Task by Complete Status
Search a Task by GUID
Search a User in Lark
Invite User to Lark Group Chat
Update Existing Lark Task
Update a Lark Calendar Event
Create New Lark Task
Add Row Or Column to Sheet
Insert Rows or Columns
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and Lark accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Lark (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Lark. This includes choosing which data fields go into which fields of Lark, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Lark typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Lark. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreLark is a next-generation office suite that integrates messaging, video conferencing, schedule management, collaborative documents, and more into a single platform, designed to enhance productivity and streamline communication for teams.
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