Connect Tiledesk and LaunchDarkly to Build Intelligent Automations

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Tiledesk

When this happens...

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LaunchDarkly

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Project Deleted

Project Deleted

Triggers when a project is delete.

New Project Created

New Project Created

Trigger when a new project is created in Organization.

Update Project Name

Update Project Name

Triggers when a project name is updated.

Update Tags

Update Tags

Triggers when tags are updated in a project.

Update Project Flag Default

Update Project Flag Default

Triggers when update the project flag default.

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and LaunchDarkly?

To start, connect both your Tiledesk and LaunchDarkly accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in LaunchDarkly (or vice versa).

Can we customize how data from Tiledesk is recorded in LaunchDarkly?

Absolutely. You can customize how Tiledesk data is recorded in LaunchDarkly. This includes choosing which data fields go into which fields of LaunchDarkly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and LaunchDarkly?

The data sync between Tiledesk and LaunchDarkly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to LaunchDarkly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and LaunchDarkly?

Yes, you can set conditional logic to control the flow of data between Tiledesk and LaunchDarkly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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LaunchDarkly

About LaunchDarkly

Launch Darkly is a feature management platform that allows development teams to innovate faster by managing feature flags at scale. It enables teams to deploy code at any time, even if a feature isn't ready to be released to all users, and to control who sees which features, reducing risk and increasing efficiency.

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