Connect Tiledesk and Linear to Build Intelligent Automations
Choose a Trigger
When this happens...
New contact Arrives
Choose an Action
Automatically do this!
Create Issue
Create Comment
Find an Issue
Update Issue Status
Create a Project
Create an Issue Attachment
Delete an Issue
Find by ID
Create Customer
Create Customer Need
Add Label to Issue
Remove Label from Issue
Ready to use Tiledesk and Linear automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Isuue Status Updated
Trigger when an issue status will changed.
New Issue Created
Triggers when a new issue is created.
New Document Comment
Triggers when a new document comment is created.
New Issue Comment
Triggers when a new issue comment is created.
New Project
Triggers when a new project is created.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
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Frequently Asked Questions
To start, connect both your Tiledesk and Linear accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Linear (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Linear. This includes choosing which data fields go into which fields of Linear, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Linear typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Linear. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreAbout Linear
Linear is a fast and intuitive project management tool that helps teams track tasks, bugs, and feature requests. It offers streamlined workflows, project roadmaps, and integrates seamlessly with tools like GitHub and Slack for improved collaboration and productivity.
Learn More
