Connect Tiledesk and Mailjet to Build Intelligent Automations

Choose a Trigger

Tiledesk

When this happens...

Choose an Action

Mailjet

Automatically do this!

Ready to use Tiledesk and Mailjet automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Email Open

New Email Open

runs when email is marked as spam

New Email Unsubscribed

New Email Unsubscribed

runs when new contact is added

New Email Blocked

New Email Blocked

Add a contact to a Mailjet contact list.

Email Sent

Email Sent

Runs when Email Is Sent

Email Link Clicked

Email Link Clicked

Runs when email link clicked

Request a new Trigger for Tiledesk

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Mailjet?

To start, connect both your Tiledesk and Mailjet accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Mailjet (or vice versa).

Can we customize how data from Tiledesk is recorded in Mailjet?

Absolutely. You can customize how Tiledesk data is recorded in Mailjet. This includes choosing which data fields go into which fields of Mailjet, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Mailjet?

The data sync between Tiledesk and Mailjet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Mailjet?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Mailjet?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Mailjet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Mailjet

About Mailjet

Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.

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