
When this happens...
New contact Arrives
Automatically do this!
Create Run Workflow
Get Workflow Details
Add Workflow Step
Create or Update a Workflow
Update a Run
List Active Workflows
List Archived Workflows
List Runs
List Users
List Departments
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggers when a run is started.
Triggers when a workflow step is completed
Triggers when the workflow step is late.
Triggers when the workflow is started.
Triggers when the workflow is late.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and Manifestly Checklists accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Manifestly Checklists (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Manifestly Checklists. This includes choosing which data fields go into which fields of Manifestly Checklists, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Manifestly Checklists typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Manifestly Checklists. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreManifestly Checklists software improves collaboration and accountability in your organization's recurring processes.
Learn More