
When this happens...
New contact Arrives

Automatically do this!
Create Record
Update Table
Delete Table
Update Record
Delete Record
Create Column
Update Column
Delete Column
Create Table
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When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Trigger when new Record is Created.
Trigger when an Existing Record is Updated.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tiledesk and NocoDB accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in NocoDB (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in NocoDB. This includes choosing which data fields go into which fields of NocoDB, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and NocoDB typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and NocoDB. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreNocoDB Cloud is a powerful platform that transforms your databases into smart spreadsheets, enabling seamless collaboration and management of data. It offers a no-code interface that allows users to create, manage, and automate workflows without any programming knowledge. Ideal for businesses looking to streamline their data operations and enhance productivity.
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