Connect Tiledesk and Olostep to Build Intelligent Automations

Choose a Trigger

Tiledesk

When this happens...

Choose an Action

Olostep

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Tiledesk

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Olostep?

To start, connect both your Tiledesk and Olostep accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Olostep (or vice versa).

Can we customize how data from Tiledesk is recorded in Olostep?

Absolutely. You can customize how Tiledesk data is recorded in Olostep. This includes choosing which data fields go into which fields of Olostep, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Olostep?

The data sync between Tiledesk and Olostep typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Olostep?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Olostep?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Olostep. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Olostep

About Olostep

Olostep is a web data platform that enables developers and AI systems to search, crawl, and extract structured data from the public web at scale. It provides APIs for real-time web scraping, site crawling, batch data extraction, and AI-ready search with source grounding, making it ideal for powering AI agents, research workflows, and data pipelines.

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