
When this happens...
New contact Arrives

Automatically do this!
Chat Completion
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggers when new asynchronus chat is completed.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and Perplexity accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Perplexity (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Perplexity. This includes choosing which data fields go into which fields of Perplexity, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Perplexity typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Perplexity. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MorePerplexity is an AI-powered platform designed to provide users with advanced tools for data analysis, natural language processing, and machine learning. It offers a suite of features that enable businesses and developers to harness the power of artificial intelligence to gain insights, automate processes, and enhance decision-making capabilities.
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