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Connect Tiledesk and Ploomes

Integrate Tiledesk with Ploomes to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Tiledesk and Ploomes.

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Create Deal

Create Deal

Triggers when new deal is created in Ploomes.

Deal Updated

Deal Updated

Fires when an existing deal is updated in Ploomes and provides the updated deal information.

New Contact

New Contact

Add a new contact to Ploomes CRM using the provided contact details.

Contact Updated

Contact Updated

Triggered when an existing contact is updated in Ploomes and returns the contact's updated details.

Create Document

Create Document

Create a new document in Ploomes and attach it to a CRM record (contact, deal, or company).

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Ploomes
Ploomes + Tiledesk
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About Ploomes

Ploomes is a comprehensive CRM platform designed to streamline sales processes and enhance customer relationship management. It offers tools for managing leads, automating workflows, and generating insightful reports to boost sales efficiency.

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Frequently Asked Questions

How do I connect Tiledesk and Ploomes?

Sign up for a free viaSocket account, then authorize both your Tiledesk and Ploomes accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Ploomes as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Tiledesk to Ploomes?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ploomes. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Tiledesk triggers actions in Ploomes, and a separate workflow where Ploomes triggers actions in Tiledesk. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Tiledesk and Ploomes. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Tiledesk and Ploomes integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.