Connect Tiledesk and Process Street
Integrate Tiledesk with Process Street to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Tiledesk when New Task Checked in Process Street
Send Message to Conversation in Tiledesk when New Task Checked in Process Street
Invite a team member to Tiledesk when New Task Checked in Process Street
Create saved reply in Tiledesk when New Task Checked in Process Street
Create tag in Tiledesk when New Task Checked in Process Street
Popular Tiledesk + Process Street flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
Process Street
Automatically do this!
Create Data Set Record
Delete Data Set Record
Update Task
List Workflows
List Users
List Data Sets
Create a Contact in Tiledesk when New Task Checked in Process Street
Use this flowSend Message to Conversation in Tiledesk when New Task Checked in Process Street
Use this flowInvite a team member to Tiledesk when New Task Checked in Process Street
Use this flowCreate saved reply in Tiledesk when New Task Checked in Process Street
Use this flowCreate tag in Tiledesk when New Task Checked in Process Street
Use this flowCreate support request in Tiledesk when New Task Checked in Process Street
Use this flowUpdate Contact in Tiledesk when New Task Checked in Process Street
Use this flowCreate label in Tiledesk when New Task Checked in Process Street
Use this flowCreate group in Tiledesk when New Task Checked in Process Street
Use this flowCreate a Contact in Tiledesk when Data Set Record Created in Process Street
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and Process Street.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Workflow Run
Triggers when a workflow is run.
Workflow Run Completed
Triggers when a workflow run is completed.
New Task Checked
Triggers when a task is checked off in a workflow.
Task Ready
Triggers when a task is ready to be worked on.
Data Set Record Created
Triggers when a new record is added to a data set.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About Process Street
Automate your team's recurring tasks and workflows with Process Street, a powerful process management and checklist tool designed to enhance productivity and collaboration.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and Process Street accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Process Street as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Process Street. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Process Street, and a separate workflow where Process Street triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Process Street. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Process Street integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
