Connect Tiledesk and Smartsheet
Integrate Tiledesk with Smartsheet to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Attachment to Row in Smartsheet when New contact Arrives in Tiledesk
Copy Row in Smartsheet when New contact Arrives in Tiledesk
Move Row in Smartsheet when New contact Arrives in Tiledesk
Add Discussion to Row in Smartsheet when New contact Arrives in Tiledesk
Create Workspace in Smartsheet when New contact Arrives in Tiledesk
Popular Tiledesk + Smartsheet flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
Smartsheet
Automatically do this!
Add Attachment to Row
Copy Row
Move Row
Add Discussion to Row
Create Workspace
Send Row
Send Sheet
Find sheet Row
Add Attachment to Row in Smartsheet when New contact Arrives in Tiledesk
Use this flowCopy Row in Smartsheet when New contact Arrives in Tiledesk
Use this flowMove Row in Smartsheet when New contact Arrives in Tiledesk
Use this flowAdd Discussion to Row in Smartsheet when New contact Arrives in Tiledesk
Use this flowCreate Workspace in Smartsheet when New contact Arrives in Tiledesk
Use this flowSend Row to Smartsheet when New contact Arrives in Tiledesk
Use this flowSend Sheet using Smartsheet when New contact Arrives in Tiledesk
Use this flowFind sheet Row in Smartsheet when New contact Arrives in Tiledesk
Use this flowCreate a Contact in Tiledesk when New Row in Smartsheet
Use this flowSend Message to Conversation in Tiledesk when New Row in Smartsheet
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and Smartsheet.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Row
Triggers when a new row is added to a sheet.
Updated Row
Triggers when a row is updated in a sheet.
New Attachment
Triggers when a new attachment is added to a row.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About Smartsheet
Smartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and Smartsheet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Smartsheet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartsheet. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Smartsheet, and a separate workflow where Smartsheet triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Smartsheet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Smartsheet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
