Connect Tiledesk and Suprsend to Build Intelligent Automations
Choose a Trigger
When this happens...
New contact Arrives
Choose an Action
Automatically do this!
Edit User Profile
Create Or Update User
Create Or Update Object
Create Subscriber List
Add Users To Subscriber List
Remove Subscribers From List
Start Subscriber Sync
Create or Update Tenant
Permanently Delete User
Ready to use Tiledesk and Suprsend automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New User Added
Creates a new user account in Supersend using the provided user details.
New Tenant Created
Runs when new tenant created
New Subscriber List Is Created
Runs when new list is created
New Template Created
Runs when new template created
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
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Frequently Asked Questions
To start, connect both your Tiledesk and Suprsend accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Suprsend (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Suprsend. This includes choosing which data fields go into which fields of Suprsend, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Suprsend typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Suprsend. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreAbout Suprsend
SuprSend is a notification infrastructure platform that enables businesses and developers to create, manage, and deliver multi-channel notifications from a single API. It supports email, SMS, push, in-app, and chat notifications with advanced workflows, user preferences, and provider-agnostic integrations to ensure reliable and scalable communication
Learn More
