Integrations Tiledesk SurveySparrow
Tiledesk + SurveySparrow

Connect Tiledesk and SurveySparrow to Build Intelligent Automations

Choose a Trigger

Tiledesk

When this happens...

Choose an Action

SurveySparrow

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Contact

New Contact

Triggers when a new contact is created.

New User

New User

Triggers when a new user is created.

New Contact List

New Contact List

Triggers when a new contact list is created.

New Contact Property

New Contact Property

Triggers when a new contact property is created.

New Team

New Team

Triggers when a new team is created.

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and SurveySparrow?

To start, connect both your Tiledesk and SurveySparrow accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in SurveySparrow (or vice versa).

Can we customize how data from Tiledesk is recorded in SurveySparrow?

Absolutely. You can customize how Tiledesk data is recorded in SurveySparrow. This includes choosing which data fields go into which fields of SurveySparrow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and SurveySparrow?

The data sync between Tiledesk and SurveySparrow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to SurveySparrow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and SurveySparrow?

Yes, you can set conditional logic to control the flow of data between Tiledesk and SurveySparrow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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SurveySparrow

About SurveySparrow

SurveySparrow is a versatile survey platform that allows users to create engaging and interactive surveys. It offers a range of features to design, distribute, and analyze surveys, making it ideal for gathering feedback and insights from various audiences.

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