Connect Tiledesk and TimelinesAI to Build Intelligent Automations

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Tiledesk

When this happens...

Choose an Action

TimelinesAI

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Uploaded File

New Uploaded File

Triggers when new uploaded_file is created.

New Whatsapp Account

New Whatsapp Account

Triggers when new whatsapp_accounts is created.

Request a new Trigger for Tiledesk

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and TimelinesAI?

To start, connect both your Tiledesk and TimelinesAI accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in TimelinesAI (or vice versa).

Can we customize how data from Tiledesk is recorded in TimelinesAI?

Absolutely. You can customize how Tiledesk data is recorded in TimelinesAI. This includes choosing which data fields go into which fields of TimelinesAI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and TimelinesAI?

The data sync between Tiledesk and TimelinesAI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to TimelinesAI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and TimelinesAI?

Yes, you can set conditional logic to control the flow of data between Tiledesk and TimelinesAI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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TimelinesAI

About TimelinesAI

TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with other applications and build automations for your business and marketing flows.

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