Integrate Tiledesk with Trafft to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Booking in Trafft when New contact Arrives in Tiledesk
List All Services in Trafft when New contact Arrives in Tiledesk
Create Customer in Trafft when New contact Arrives in Tiledesk
Create a Contact in Tiledesk when Appointment Booked in Trafft
Send Message to Conversation in Tiledesk when Appointment Booked in Trafft
Start from a real workflow other teams are already running.
Tiledesk
When this happens...
New contact Arrives
Trafft
Automatically do this!
Create Booking
List All Services
Create Customer
Create Booking in Trafft when New contact Arrives in Tiledesk
Use this flowList All Services in Trafft when New contact Arrives in Tiledesk
Use this flowCreate Customer in Trafft when New contact Arrives in Tiledesk
Use this flowCreate a Contact in Tiledesk when Appointment Booked in Trafft
Use this flowSend Message to Conversation in Tiledesk when Appointment Booked in Trafft
Use this flowInvite a team member to Tiledesk when Appointment Booked in Trafft
Use this flowCreate saved reply in Tiledesk when Appointment Booked in Trafft
Use this flowCreate tag in Tiledesk when Appointment Booked in Trafft
Use this flowCreate support request in Tiledesk when Appointment Booked in Trafft
Use this flowUpdate Contact in Tiledesk when Appointment Booked in Trafft
Use this flowEverything you can automate between Tiledesk and Trafft.
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggered when a appointment is booked in Trafft.
Triggered when an appointment is canceled in Trafft.
Triggered when an existing appointment is rescheduled in Trafft.
Triggered when an existing appointment status is changed in Trafft.
Triggers when a customer is created in Trafft.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreTrafft is a comprehensive scheduling and booking platform designed to streamline appointment management for businesses of all sizes. It offers a user-friendly interface for managing appointments, staff schedules, and client bookings, making it an ideal solution for service-based industries. With features like automated reminders, online payments, and customizable booking pages, Trafft helps businesses enhance their customer experience and improve operational efficiency.
Learn moreSign up for a free viaSocket account, then authorize both your Tiledesk and Trafft accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Trafft as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Trafft. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Trafft, and a separate workflow where Trafft triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Trafft. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Trafft integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.