Connect Tiledesk and Twenty to Build Intelligent Automations

Choose a Trigger

Tiledesk

When this happens...

Choose an Action

Twenty

Automatically do this!

Ready to use Tiledesk and Twenty automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Message

New Message

Triggers when a new message is created

Updated Message

Updated Message

Triggers when an existing message is updated

New Favorite

New Favorite

Triggers when a new favorite is created

New Attachment

New Attachment

Triggers when a new attachment is created

New Blocklist

New Blocklist

Triggers when a new blocklist is created

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Twenty?

To start, connect both your Tiledesk and Twenty accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Twenty (or vice versa).

Can we customize how data from Tiledesk is recorded in Twenty?

Absolutely. You can customize how Tiledesk data is recorded in Twenty. This includes choosing which data fields go into which fields of Twenty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Twenty?

The data sync between Tiledesk and Twenty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Twenty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Twenty?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Twenty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Twenty

About Twenty

Twenty is a platform designed to enhance social interactions and event planning, making it easier for users to connect with friends and organize gatherings. It offers tools for scheduling, managing invitations, and tracking RSVPs, all aimed at simplifying the process of bringing people together.

Learn More