Connect Tiledesk and Unify
Integrate Tiledesk with Unify to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Assistant in Unify when New contact Arrives in Tiledesk
Update an Assistant in Unify when New contact Arrives in Tiledesk
Delete an Assistant in Unify when New contact Arrives in Tiledesk
Create Project in Unify when New contact Arrives in Tiledesk
Rename Project in Unify when New contact Arrives in Tiledesk
Popular Tiledesk + Unify flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
Unify
Automatically do this!
Create Assistant
Update an Assistant
Delete an Assistant
Create Project
Rename Project
Creates Context
Delete Context
Rename Context
Create Context Artifacts
Create Log
Add a call recording for an assistant
Delete a recording
Create a new voice record
Create Favorite
Updater Favorite
Delete a Favorite
Delete a Project
Rename a Project
Create Artifacts
Delete an Artifact
Create Assistant in Unify when New contact Arrives in Tiledesk
Use this flowUpdate an Assistant in Unify when New contact Arrives in Tiledesk
Use this flowDelete an Assistant in Unify when New contact Arrives in Tiledesk
Use this flowCreate Project in Unify when New contact Arrives in Tiledesk
Use this flowRename Project in Unify when New contact Arrives in Tiledesk
Use this flowCreates Context in Unify when New contact Arrives in Tiledesk
Use this flowDelete Context in Unify when New contact Arrives in Tiledesk
Use this flowRename Context in Unify when New contact Arrives in Tiledesk
Use this flowCreate Context Artifacts in Unify when New contact Arrives in Tiledesk
Use this flowCreate Log in Unify when New contact Arrives in Tiledesk
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and Unify.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Assistant
Triggers when a new assistant is created.
New Queries
Triggers when a new query is created.
New Interface
Triggers when a new interface is created in a specific project.
Interface Checkpoint Created
Triggers when a interface checkpoint is created.
New Tab
Triggers when a new tab is created in a specific interface.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About Unify
Unify is a cutting-edge platform that leverages artificial intelligence to streamline and enhance various business processes. It offers tools and solutions that integrate AI capabilities into existing workflows, enabling businesses to optimize operations, improve decision-making, and drive innovation.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and Unify accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Unify as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Unify. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Unify, and a separate workflow where Unify triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Unify. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Unify integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
