Connect Tiledesk and v1ce to Build Intelligent Automations
Enable Integrations or automations with these events of Tiledesk and v1ce
Enable Integrations or automations with these events of Tiledesk and v1ce
Triggers
New contact Arrives
runs when new contact arrives
Actions
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
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Frequently Asked Questions
To start, connect both your Tiledesk and v1ce accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in v1ce (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in v1ce. This includes choosing which data fields go into which fields of v1ce, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and v1ce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and v1ce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
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About v1ce
Connect with your network using V1CE business cards, phone cases, and QR codes. Experience the ecofriendly revolution in networking.
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