
When this happens...
New contact Arrives

Automatically do this!
Create Short Link
Get Short Link Details
Update Short Link
Delete Short Link
List Short Links
List QR Codes
Get QR Code Details
Delete QR Code
Create QR Code
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggers when a new short link is created in your Veshort account.
Triggers when any short link is clicked and captures the visitor's country, browser, device, and referrer.
Runs when the selected short link is clicked and captures the visitor's country, browser, device, and referrer.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and Veshort accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Veshort (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Veshort. This includes choosing which data fields go into which fields of Veshort, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Veshort typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Veshort. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreVeshort is an all-in-one link management platform to shorten URLs, create QR codes, and track performance. Automate workflows, monitor clicks, and optimize your marketing with real-time analytics.
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