Connect Tiledesk and YourGPT to Build Intelligent Automations

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Tiledesk

When this happens...

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YourGPT

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Message Received

Message Received

Triggers when a new message is received in your YourGPT chatbot session.

User Message Sent

User Message Sent

Triggers when a user sends a message to the YourGPT chatbot in an active session.

Request a new Trigger for Tiledesk

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and YourGPT?

To start, connect both your Tiledesk and YourGPT accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in YourGPT (or vice versa).

Can we customize how data from Tiledesk is recorded in YourGPT?

Absolutely. You can customize how Tiledesk data is recorded in YourGPT. This includes choosing which data fields go into which fields of YourGPT, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and YourGPT?

The data sync between Tiledesk and YourGPT typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to YourGPT?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and YourGPT?

Yes, you can set conditional logic to control the flow of data between Tiledesk and YourGPT. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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YourGPT

About YourGPT

YourGPT is an advanced AI tool designed to assist users in generating human-like text based on the input provided. It leverages state-of-the-art machine learning models to understand and produce text that is coherent and contextually relevant, making it ideal for content creation, customer support, and more.

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