Full list

Supported Triggers & Actions

Everything you can automate between Tiledesk and Zenventory.

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Customer Order

New Customer Order

Triggers when a new customer order is created.

New Item Created

New Item Created

Triggers when a new item is created.

New Purchase Order

New Purchase Order

Triggers when a new purchase order is created.

Customer Order Updated

Customer Order Updated

Triggers when a customer order is updated.

New Transfer Order

New Transfer Order

Triggers when a new transfer order is created.

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Tiledesk
Tiledesk + Zenventory
Tiledesk logo

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn more
Integrations Zenventory
Zenventory + Tiledesk
Zenventory logo

About Zenventory

Zenventory is a robust web-based inventory management system for small to medium-sized businesses. It helps manage inventory, orders, and suppliers, integrating with popular shipping and e-commerce platforms to streamline operations.

Learn more

Frequently Asked Questions

How do I connect Tiledesk and Zenventory?

Sign up for a free viaSocket account, then authorize both your Tiledesk and Zenventory accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Zenventory as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Tiledesk to Zenventory?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zenventory. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Tiledesk triggers actions in Zenventory, and a separate workflow where Zenventory triggers actions in Tiledesk. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Tiledesk and Zenventory. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Tiledesk and Zenventory integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.