Connect Time Doctor and Gorgias to Build Intelligent Automations

Choose a Trigger

Time Doctor

When this happens...

Choose an Action

Gorgias

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Time Doctor

Do thisActions

Action is the task that follows automatically within your Time Doctor integrations.

Create Company

Create Company

This action creates a new company.

Create Project

Create Project

Create a new project.

Create Task

Create Task

This action creates a new task.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

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Frequently Asked Questions

How do I start an integration between Time Doctor and Gorgias?

To start, connect both your Time Doctor and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Time Doctor triggers actions in Gorgias (or vice versa).

Can we customize how data from Time Doctor is recorded in Gorgias?

Absolutely. You can customize how Time Doctor data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Time Doctor and Gorgias?

The data sync between Time Doctor and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Time Doctor to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Time Doctor and Gorgias?

Yes, you can set conditional logic to control the flow of data between Time Doctor and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Time Doctor

About Time Doctor

Time Doctor is a comprehensive time tracking and productivity management tool designed to help businesses and individuals monitor and optimize their work hours. It provides detailed insights into how time is spent, enabling users to improve efficiency and productivity.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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