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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Time Doctor integrations.
Create Company
This action creates a new company.
Create Project
Create a new project.
Create Task
This action creates a new task.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
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Frequently Asked Questions
To start, connect both your Time Doctor and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Time Doctor triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Time Doctor data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Time Doctor and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Time Doctor and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Time Doctor
Time Doctor is a comprehensive time tracking and productivity management tool designed to help businesses and individuals monitor and optimize their work hours. It provides detailed insights into how time is spent, enabling users to improve efficiency and productivity.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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