
When this happens...
Message Is Read

Automatically do this!
Update Known Contact
Create or Update Contact From External
Find User by End User Id
Find User by Anonymous Id
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Updates an existing contact.
Creates or updates a contact.
Lookup User information by their end user id.

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To start, connect both your TopMessage and Drift accounts to viaSocket. Once connected, you can set up a workflow where an event in TopMessage triggers actions in Drift (or vice versa).
Absolutely. You can customize how TopMessage data is recorded in Drift. This includes choosing which data fields go into which fields of Drift, setting up custom formats, and filtering out unwanted information.
The data sync between TopMessage and Drift typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between TopMessage and Drift. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn MoreDrift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.
Learn More