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Connect TopMessage and Userback

Integrate TopMessage with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between TopMessage and Userback.

When this happensTriggers

A trigger is an event that starts a workflow.

Message Is Read

Message Is Read

Runs when message is read

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for TopMessage

Do thisActions

Action is the task that follows automatically within your TopMessage integrations.

Send Message

Send Message

Send a richly formatted message

List Messages

List Messages

List SMS and WhatsApp messages

Get Message by ID

Get Message by ID

Get message status and content

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations TopMessage
TopMessage + Userback
TopMessage logo

About TopMessage

TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"

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Integrations Userback
Userback + TopMessage
Userback logo

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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Frequently Asked Questions

How do I connect TopMessage and Userback?

Sign up for a free viaSocket account, then authorize both your TopMessage and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from TopMessage to Userback?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where TopMessage triggers actions in Userback, and a separate workflow where Userback triggers actions in TopMessage. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between TopMessage and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire TopMessage and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.