Integrate TopMessage with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when Message Is Read in TopMessage
List Projects in Userback when Message Is Read in TopMessage
Create a Feedback in Userback when Message Is Read in TopMessage
List Comments from a Feedback from Userback when Message Is Read in TopMessage
List Members from Userback when Message Is Read in TopMessage
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when Message Is Read in TopMessage
Use this flowList Projects in Userback when Message Is Read in TopMessage
Use this flowCreate a Feedback in Userback when Message Is Read in TopMessage
Use this flowList Comments from a Feedback from Userback when Message Is Read in TopMessage
Use this flowList Members from Userback when Message Is Read in TopMessage
Use this flowList SessionRecordings in Userback when Message Is Read in TopMessage
Use this flowSend Message via TopMessage when New Feedback from Userback
Use this flowList Messages from TopMessage when New Feedback from Userback
Use this flowGet Message by ID from TopMessage when New Feedback from Userback
Use this flowEverything you can automate between TopMessage and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
List of feedback
List Available Projects
Creates a new feedback entry in Userback.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Userback, and a separate workflow where Userback triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.