Connect Trint and Tiledesk to Build Intelligent Automations

Choose a Trigger

Trint

When this happens...

Choose an Action

Tiledesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Transcript

New Transcript

Triggers when new transcript is ready.

Verified Transcript

Verified Transcript

Triggers when transcript is fully editor approved(verified).

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Trint

Do thisActions

Action is the task that follows automatically within your Trint integrations.

Create Folder

Create Folder

Creates a new folder in the Trint account to organize files.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

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Frequently Asked Questions

How do I start an integration between Trint and Tiledesk?

To start, connect both your Trint and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Trint triggers actions in Tiledesk (or vice versa).

Can we customize how data from Trint is recorded in Tiledesk?

Absolutely. You can customize how Trint data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trint and Tiledesk?

The data sync between Trint and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trint to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trint and Tiledesk?

Yes, you can set conditional logic to control the flow of data between Trint and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trint

About Trint

Automate transcription and content management workflows with Trint, leveraging advanced speech-to-text technology to convert audio and video files into searchable, editable text.

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Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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