Connect Tuskr and Gorgias to Build Intelligent Automations

Choose a Trigger

Tuskr

When this happens...

Choose an Action

Gorgias

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Test Run Result

New Test Run Result

runs when New Test Run Result

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Tuskr

Do thisActions

Action is the task that follows automatically within your Tuskr integrations.

Add test run results

Add test run results

Add multiple test run results to Tuskr.

Find a Project

Find a Project

Find a Project using ID or Name.

Create Test Run

Create Test Run

Create a test run with the provided data.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

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Frequently Asked Questions

How do I start an integration between Tuskr and Gorgias?

To start, connect both your Tuskr and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Tuskr triggers actions in Gorgias (or vice versa).

Can we customize how data from Tuskr is recorded in Gorgias?

Absolutely. You can customize how Tuskr data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tuskr and Gorgias?

The data sync between Tuskr and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tuskr to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tuskr and Gorgias?

Yes, you can set conditional logic to control the flow of data between Tuskr and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tuskr

About Tuskr

Tuskr is a comprehensive project management and task tracking tool designed to streamline workflows and enhance team productivity. It offers features like task assignments, progress tracking, and collaboration tools to ensure efficient project execution.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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