Connect Twilio and Userback
Integrate Twilio with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Comments from a Feedback from Userback when New Message in Twilio
List Feedback from Userback when New Phone Number Is Added in Twilio
List Projects in Userback when New Phone Number Is Added in Twilio
List Feedback from Userback when New Alert Appears in Twilio
List Comments from a Feedback from Userback when New Phone Number Is Added in Twilio
Popular Twilio + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Twilio
When this happens...
New Message
New Phone Number Is Added
New Alert Appears
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Comments from a Feedback from Userback when New Message in Twilio
Use this flowList Feedback from Userback when New Phone Number Is Added in Twilio
Use this flowList Projects in Userback when New Phone Number Is Added in Twilio
Use this flowList Feedback from Userback when New Alert Appears in Twilio
Use this flowList Comments from a Feedback from Userback when New Phone Number Is Added in Twilio
Use this flowCreate a Feedback in Userback when New Alert Appears in Twilio
Use this flowList Members from Userback when New Message in Twilio
Use this flowCreate a Feedback in Userback when New Message in Twilio
Use this flowCreate a Feedback in Userback when New Phone Number Is Added in Twilio
Use this flowList Projects in Userback when New Alert Appears in Twilio
Use this flowSupported Triggers & Actions
Everything you can automate between Twilio and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message
Runs when new message arrives
New Phone Number Is Added
Runs when new phone number is added
New Alert Appears
Runs when new alert appears
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Twilio integrations.
Send SMS
Sends an SMS to a phone number.
Create Phone Call
Creates a phone call to a specified number.
Create Message
Sends a message from your phone number and can include media or a specific channel.
Get A Message
Returns details of a message
Delete a Message
Deletes a message by ID.
Get Call Details
Retrieves call details for a given call ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Twilio
Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.
Learn moreSimilar apps
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Twilio and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Twilio and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Twilio triggers actions in Userback, and a separate workflow where Userback triggers actions in Twilio. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Twilio and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Twilio and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
