To start, connect both your upcall and preapp accounts to viaSocket. Once connected, you can set up a workflow where an event in upcall triggers actions in preapp (or vice versa).

Absolutely. You can customize how upcall data is recorded in preapp. This includes choosing which data fields go into which fields of preapp, setting up custom formats, and filtering out unwanted information.

The data sync between upcall and preapp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.