Integrate Userback with ClickSend SMS to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New SMS Send via ClickSend
List Projects in Userback when New SMS Send via ClickSend
Create a Feedback in Userback when New SMS Send via ClickSend
List Comments from a Feedback from Userback when New SMS Send via ClickSend
List Members from Userback when New SMS Send via ClickSend
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
ClickSend SMS
Automatically do this!
Send MMS Campaign
Delete Contact
Send Fax
Send SMS Campaign
Create Contact
Send Letter
Send Voice
Search Contact
Delete Contact List
Add Contact to List
Send MMS
Send SMS
Send Postcard
Update Contact
Search Account Details
Search Country code
Search Master Email Templates
Search Sms History
Search Contact Details
Search contact
Search Contact List
List Feedback from Userback when New SMS Send via ClickSend
Use this flowList Projects in Userback when New SMS Send via ClickSend
Use this flowCreate a Feedback in Userback when New SMS Send via ClickSend
Use this flowList Comments from a Feedback from Userback when New SMS Send via ClickSend
Use this flowList Members from Userback when New SMS Send via ClickSend
Use this flowList SessionRecordings in Userback when New SMS Send via ClickSend
Use this flowSend MMS Campaign via ClickSend when New Feedback from Userback
Use this flowDelete Contact from ClickSend when New Feedback from Userback
Use this flowSend Fax through ClickSend when New Feedback from Userback
Use this flowSend SMS Campaign through ClickSend when New Feedback from Userback
Use this flowEverything you can automate between Userback and ClickSend SMS.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Triggers when new sms is send by clicksend.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and ClickSend SMS accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and ClickSend SMS as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ClickSend SMS. No coding required.
Yes. You can set up a workflow where Userback triggers actions in ClickSend SMS, and a separate workflow where ClickSend SMS triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and ClickSend SMS. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and ClickSend SMS integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.