
When this happens...
New Feedback

Automatically do this!
Send MMS Campaign
Delete Contact
Send Fax
Send SMS Campaign
Create Contact
Send Letter
Send Voice
Search Contact
Delete Contact List
Add Contact to List
Send MMS
Send SMS
Send Postcard
Update Contact
Search Account Details
Search Country code
Search Master Email Templates
Search Sms History
Search Contact Details
Search contact
Search Contact List
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Triggers when new sms is send by clicksend.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

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To start, connect both your Userback and ClickSend SMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in ClickSend SMS (or vice versa).
Absolutely. You can customize how Userback data is recorded in ClickSend SMS. This includes choosing which data fields go into which fields of ClickSend SMS, setting up custom formats, and filtering out unwanted information.
The data sync between Userback and ClickSend SMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Userback and ClickSend SMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn MoreClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.
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