Connect Userback and Gtwy
Integrate Userback with Gtwy to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message to AI Agent using Gtwy when New Feedback from Userback
Call AI Agent Instantly with Gtwy when New Feedback from Userback
Create Alert Webhook in Gtwy when New Feedback from Userback
Run AI Agent In Background with Gtwy when New Feedback from Userback
List Feedback from Userback when Error Alert from Gtwy
Popular Userback + Gtwy flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
Gtwy
Automatically do this!
Send Message to AI Agent
Call AI Agent Instantly
Create Alert Webhook
Run AI Agent In Background
Send Message to AI Agent using Gtwy when New Feedback from Userback
Use this flowCall AI Agent Instantly with Gtwy when New Feedback from Userback
Use this flowCreate Alert Webhook in Gtwy when New Feedback from Userback
Use this flowRun AI Agent In Background with Gtwy when New Feedback from Userback
Use this flowList Feedback from Userback when Error Alert from Gtwy
Use this flowList Projects in Userback when Error Alert from Gtwy
Use this flowCreate a Feedback in Userback when Error Alert from Gtwy
Use this flowList Comments from a Feedback from Userback when Error Alert from Gtwy
Use this flowList Members from Userback when Error Alert from Gtwy
Use this flowList SessionRecordings in Userback when Error Alert from Gtwy
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and Gtwy.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Error Alert
Send an alert when an error occurs for one or more selected bridges.
Missing Variable Alert
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Retry Alert is Created
Triggers when retry alert is created.
New Broadcast Response
Runs when new broadcast response is created.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About Gtwy
Gtwy is a fully managed AI platform for building and running agents, real-time RAG, and chatbots with orchestration, memory, integrations, observability, and enterprise-grade infrastructure.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and Gtwy accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Gtwy as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gtwy. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Gtwy, and a separate workflow where Gtwy triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Gtwy. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Gtwy integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
