Integrate Userback with Moosend to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Unsubscribe Member from Moosend when New Feedback from Userback
Create Custom Field in Moosend when New Feedback from Userback
Create Empty Segment in Moosend when New Feedback from Userback
Delete Subscriber from Moosend when New Feedback from Userback
Search Subscriber in Moosend when New Feedback from Userback
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
Moosend
Automatically do this!
Unsubscribe Member
Create Custom Field
Create Empty Segment
Delete Subscriber
Search Subscriber
Create/Update Subscriber
Unsubscribe Member from Moosend when New Feedback from Userback
Use this flowCreate Custom Field in Moosend when New Feedback from Userback
Use this flowCreate Empty Segment in Moosend when New Feedback from Userback
Use this flowDelete Subscriber from Moosend when New Feedback from Userback
Use this flowSearch Subscriber in Moosend when New Feedback from Userback
Use this flowCreate/Update Subscriber in Moosend when New Feedback from Userback
Use this flowList Feedback from Userback when New Subscriber in Moosend
Use this flowList Projects in Userback when New Subscriber in Moosend
Use this flowCreate a Feedback in Userback when New Subscriber in Moosend
Use this flowList Comments from a Feedback from Userback when New Subscriber in Moosend
Use this flowEverything you can automate between Userback and Moosend.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Triggers when a new subscriber is added to a mailing list.
Triggers when a subscriber is unsubscribed.
Triggers when a subscriber’s profile has been updated.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreMoosend is an email marketing & automations platform that helps you ease the burden of sending your email campaigns and managing your mailing lists.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and Moosend accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Moosend as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Moosend. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Moosend, and a separate workflow where Moosend triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Moosend. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Moosend integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.