Integrate Userback with Ybug to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
Ybug
Automatically do this!
Initiate a New Ybug Project
List Teams
List Project Explorer
Add a New Tag
Find Tags
Remove Website Project
Initiate a New Ybug Project in Ybug when New Feedback from Userback
Use this flowList Teams in Ybug when New Feedback from Userback
Use this flowList Project Explorer in Ybug when New Feedback from Userback
Use this flowAdd a New Tag in Ybug when New Feedback from Userback
Use this flowFind Tags in Ybug when New Feedback from Userback
Use this flowRemove Website Project from Ybug when New Feedback from Userback
Use this flowEverything you can automate between Userback and Ybug.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreVisual bug reporting and website feedback tool that lets teams collect annotated screenshots, comments, and technical context from websites and web apps.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and Ybug accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Ybug as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ybug. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Ybug, and a separate workflow where Ybug triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Ybug. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Ybug integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.