
When this happens...

Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your VectorShift integrations.
Creates a new VectorShift pipeline with the provided name and optional description.
Retrieve the pipelines available to the current user. Optional parameters: include pipelines shared with you and return full pipeline objects instead of only IDs.
Run a VectorShift pipeline with provided inputs and return the run results.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
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To start, connect both your VectorShift and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in VectorShift triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how VectorShift data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between VectorShift and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between VectorShift and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
VectorShift is an advanced AI platform designed to enhance data analysis and visualization. It leverages cutting-edge machine learning algorithms to transform complex datasets into actionable insights, making it an essential tool for businesses looking to optimize their decision-making processes.
Learn MoreGorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn More