Connect VideoAsk and Freshdesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for VideoAsk
Choose an Action
Automatically do this!
Create a Contact
Create a Company
Create Forum Category
Create a Forum
Create a Forum Topic
Add Notes to a Tickets
Find a Contact by Email
Find Ticket by Id
Create a Ticket
Update Ticket
Ready to use VideoAsk and Freshdesk automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
Do thisActions
Action is the task that follows automatically within your VideoAsk integrations.
Create Form
Creates a Form.
Create Folder
Creates a Folder.
Create Tag
Creates a Tag.
Update Tag
Update an existing tag.
Delete a Tag
Delete an existing tag.
Create Contact
Creates a Contact.
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Frequently Asked Questions
To start, connect both your VideoAsk and Freshdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in VideoAsk triggers actions in Freshdesk (or vice versa).
Absolutely. You can customize how VideoAsk data is recorded in Freshdesk. This includes choosing which data fields go into which fields of Freshdesk, setting up custom formats, and filtering out unwanted information.
The data sync between VideoAsk and Freshdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between VideoAsk and Freshdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About VideoAsk
VideoAsk is a dynamic platform that empowers users to create interactive video experiences for more engaging audience communication. It enables businesses and individuals to collect responses, feedback, and insights through personalized video interactions, making conversations more human, effective, and impactful.
Learn MoreAbout Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
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