To start, connect both your voipms and optix accounts to viaSocket. Once connected, you can set up a workflow where an event in voipms triggers actions in optix (or vice versa).

Absolutely. You can customize how voipms data is recorded in optix. This includes choosing which data fields go into which fields of optix, setting up custom formats, and filtering out unwanted information.

The data sync between voipms and optix typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.