
When this happens...
New Event Occurs
Automatically do this!
Enable Integrations or automations with these events of Wati and 24sessions
Runs when a specific event occurs in Wati.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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To start, connect both your Wati and 24sessions accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in 24sessions (or vice versa).
Absolutely. You can customize how Wati data is recorded in 24sessions. This includes choosing which data fields go into which fields of 24sessions, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and 24sessions typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and 24sessions. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn More24sessions helps you to connect with customers via video-chat effortlessly. We make this work by combining scheduling, video-chat and reviews all in a white labeled platform.
Learn More