Connect Wati and BigCommerce to Build Intelligent Automations

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Wati

When this happens...

Choose an Action

BigCommerce

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Event

New Event

Triggers when a specific event occurs in Wati

Customer Created

Customer Created

Triggers when an new customer is created.

Customer Updated

Customer Updated

Triggers when a customer is updated.

Customer Address Created

Customer Address Created

Triggers when a new customer is created.

Shipment Created

Shipment Created

Triggers when a new shipment is created.

Cart Created

Cart Created

Triggers when a new cart is created.

Do thisActions

Action is the task that follows automatically within your Wati integrations.

Send Template Based What's App Message

Send Template Based What's App Message

Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

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Frequently Asked Questions

How do I start an integration between Wati and BigCommerce?

To start, connect both your Wati and BigCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in BigCommerce (or vice versa).

Can we customize how data from Wati is recorded in BigCommerce?

Absolutely. You can customize how Wati data is recorded in BigCommerce. This includes choosing which data fields go into which fields of BigCommerce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and BigCommerce?

The data sync between Wati and BigCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to BigCommerce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and BigCommerce?

Yes, you can set conditional logic to control the flow of data between Wati and BigCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

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BigCommerce

About BigCommerce

BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.

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