
When this happens...
New Event

Automatically do this!
Add or Update Person
Add Tag To User
Remove Tag
Archive or Delete Person
Unsubscribe Person
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a specific event occurs in Wati
Triggers when a new person is created.
Triggers when a person is unsubscribed.
Triggers when a person is updated.
Triggers when a person is tagged.
Triggers when a person is untagged.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Encharge accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Encharge (or vice versa).
Absolutely. You can customize how Wati data is recorded in Encharge. This includes choosing which data fields go into which fields of Encharge, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Encharge typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Encharge. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreEncharge is a powerful marketing automation platform designed to streamline your marketing efforts and enhance customer engagement. With its intuitive interface, Encharge allows businesses to create personalized customer journeys, automate email campaigns, and integrate seamlessly with other tools to optimize marketing strategies.
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