Connect Wati and jira service management to Build Intelligent Automations
Choose a Trigger
When this happens...
New Event
Choose an Action
Automatically do this!
- Request a new Action for jira service management
Enable Integrations or automations with these events of Wati and jira service management
Enable Integrations or automations with these events of Wati and jira service management
Triggers
New Event
Triggers when a specific event occurs in Wati
Actions
Send Template Based What's App Message
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Add Contact
Create a new Contact in Wati.
Send Session Message
Send a WhatsApp Message to an open session.
Update Contact Attributes
Update an existing Contact with attributes on WATI.
Start Chat Bot
Start a chat bot in specific wati contact.
Assign User
Assign conversation to other user/agent.
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Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Wati and jira service management accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in jira service management (or vice versa).
Absolutely. You can customize how Wati data is recorded in jira service management. This includes choosing which data fields go into which fields of jira service management, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and jira service management typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and jira service management. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Wati
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreAbout jira service management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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