
When this happens...
New Event

Automatically do this!
Enable Integrations or automations with these events of Wati and Microsoft Office 365
Triggers when a specific event occurs in Wati
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Microsoft Office 365 accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Microsoft Office 365 (or vice versa).
Absolutely. You can customize how Wati data is recorded in Microsoft Office 365. This includes choosing which data fields go into which fields of Microsoft Office 365, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Microsoft Office 365 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Microsoft Office 365. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreMicrosoft Office 365 is a comprehensive suite of productivity tools that includes applications like Word, Excel, PowerPoint, and Outlook, designed to enhance productivity and collaboration in both personal and professional settings. It offers cloud-based services, allowing users to access their documents and applications from anywhere, on any device.
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