
When this happens...
New Event

Automatically do this!
Add Subscriber
Add subscriber to group
Send SMS Message
Create Message Template
Delete Scheduled Message
Remove Subscribers from Group
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a specific event occurs in Wati
Triggered when a sent SMS message's delivery status changes (e.g., delivered, failed, or pending).
Triggers when a new message reply is received.
Triggered when a new SMS message is sent.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Mobile Text Alerts accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Mobile Text Alerts (or vice versa).
Absolutely. You can customize how Wati data is recorded in Mobile Text Alerts. This includes choosing which data fields go into which fields of Mobile Text Alerts, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Mobile Text Alerts typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Mobile Text Alerts. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreMobile Text Alerts allows you send mass SMS text messages to your group.
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