Connect Wati and pinpoint to Build Intelligent Automations

Choose a Trigger

Wati

When this happens...

Choose an Action

pinpoint

Automatically do this!

Enable Integrations or automations with these events of Wati and pinpoint

Enable Integrations or automations with these events of Wati and pinpoint

Triggers

New Event

New Event

Triggers when a specific event occurs in Wati

Request a new Trigger for Wati

Actions

Send Template Based What's App Message

Send Template Based What's App Message

Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

Request a new Action for Wati

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Frequently Asked Questions

How do I start an integration between Wati and pinpoint?

To start, connect both your Wati and pinpoint accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in pinpoint (or vice versa).

Can we customize how data from Wati is recorded in pinpoint?

Absolutely. You can customize how Wati data is recorded in pinpoint. This includes choosing which data fields go into which fields of pinpoint, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and pinpoint?

The data sync between Wati and pinpoint typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to pinpoint?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and pinpoint?

Yes, you can set conditional logic to control the flow of data between Wati and pinpoint. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.