Connect Wati and Pipeline CRM to Build Intelligent Automations

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Wati

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Pipeline CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Event

New Event

Triggers when a specific event occurs in Wati

New Company

New Company

Triggers when a new company is created in your PipelineDeals account.

New Deal

New Deal

Triggers when a new deal is created in your Pipeline account.

New Person

New Person

Triggers when a new person is created in your Pipeline account.

Person Updated

Person Updated

Triggers when an existing person is updated in your PipelineDeals account.

Person Deleted

Person Deleted

Triggers when an existing person is deleted in your PipelineDeals account.

Do thisActions

Action is the task that follows automatically within your Wati integrations.

Send Template Based What's App Message

Send Template Based What's App Message

Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

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Frequently Asked Questions

How do I start an integration between Wati and Pipeline CRM?

To start, connect both your Wati and Pipeline CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Pipeline CRM (or vice versa).

Can we customize how data from Wati is recorded in Pipeline CRM?

Absolutely. You can customize how Wati data is recorded in Pipeline CRM. This includes choosing which data fields go into which fields of Pipeline CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and Pipeline CRM?

The data sync between Wati and Pipeline CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to Pipeline CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and Pipeline CRM?

Yes, you can set conditional logic to control the flow of data between Wati and Pipeline CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.