
When this happens...
New Event Occurs

Automatically do this!
Create a New Registration
Delete API Registration
Add Employee
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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To start, connect both your Wati and Plecto accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Plecto (or vice versa).
Absolutely. You can customize how Wati data is recorded in Plecto. This includes choosing which data fields go into which fields of Plecto, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Plecto typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Plecto. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreIntegrate with Plecto to enhance your data visualization and performance tracking. Seamlessly connect your applications to Plecto's powerful dashboard and reporting tools to monitor key metrics and drive business success.
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